When can I expect to receive my Newd Gyal Organic order?

We work closely with our external partners to make sure your Newd Gyal Organic product reaches you as quickly as possible. See below for estimated delivery times.

Estimated Local Shipping Time

Trinidad: 3-7 business days
Tobago: 5-7 business days

International Shipping:

Currently unavailable

Where does Newd Gyal Organic deliver?

The entire Trinidad and Tobago.

What is the cost of delivery?

Trinidad: Flat Delivery fee TT$ 35 **
Tobago: Flat Delivery Fee TT$ 53** (We recommend purchasing directly from our Tobago Retailers: https://www.newdgyalorganic.com/retailers/)

** Prices are subject to change without notice.

When will my order ship?

Here’s how it works: you order, we process, order is collected by courier, then delivered directly to you.

Ordering takes a few seconds. Processing takes 2 to 4 business days (and orders placed after 1pm are processed the next business day). You’ll get a delivery notification email from CSF Couriers with a tracking number as soon as your package ships. It’s on the way!

I’m having problems with the tracking.

If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via newdgyalorganic@gmail.com. We are more than happy to assist.

How can I edit my shipping/ delivery address?

If your order is shipping to an incorrect address, please email newdgyalorganic@gmail.com.

How can I reschedule delivery?

Our courier partner CSF Courier will send the contact information for the driver assigned to deliver your order, simply call the driver to reschedule your delivery.